Staying Connected
We know our BrawBand customers like a good blether, so that’s why we’re delighted to offer our telephone service – BrawPhone.
For an extra £9.95 per month, you can enjoy unlimited calls to UK mobiles and landlines.
If you’re an existing customer simply go to the BrawBand portal and add BrawPhone to your package, or if you’re new to us just add BrawPhone when you place your order.
How easy is it to set up?
It’s all very straightforward!
If you want to keep your old number, all you need to do is sign a letter of authority which we will provide for you. We will then schedule the port of your new number for 2-3 days after your BrawBand service is live. Or, if you require a new number, we can provide this and have it live on the day of your install.
Once BrawPhone is live, simply plug your analogue telephone into the back of the router in the FON port and you will be able to make and receive calls.
Need help?
Funny lights on your router? Not sure which contract is right for you?
Speak to
one of the team today
Email Us Today
Or call us on
0808 294 4444
Available Mon-Fri 8:00AM-5:30PM
Out of hours technical support Mon-Fri 5:30PM-7:00PM
Weekends Sat-Sun 9:00AM-5:30PM
See who's having a blether..
Tony Stevenson
It's been braw
“It's been braw... had full-fibre installed around 4 weeks back, with Brawband the provider. Speeds are consistent with or exceed the offering (150mbs), and the connection has been completely reliable. Really appreciating the service to date, and the reduction in costs.”
Ruth
Real human connection in action
“James from BrawBand has restored my belief that real human touch is possible in this fast cyber competitive part of the world. James took all my concerns on board, and always communicated promptly, professionally and caringly. As regards the high speed full fibre service: so far I am delighted with it.”
Mr Mackinnon
This is how it's done!
“The team went above and beyond to get me up and running after being let down by a competitor. Initially gave a two week appointment to connect my service but they sorted it out within a couple days. First class service and no issues, kept in the loop with what was happening every step of the way. First class!”
CalMac
Super Swift
“Great communication. Router arrived swiftly. The service was connected and up and running quicker than estimated. In the few days we've had it there's been nae bother. Audible books download in a blink. Wee fella on the console, us watching a movie and Googling etc. without a pause or glitch.”
Derek
5 Stars for Customer Service
“5 stars for customer service, 5 stars for price, 5 stars for performance, 5 stars for being Scottish, 5 stars for the installation team. I'm glad I made the switch. Previously with BT I was lucky to get 450mbps on my WiFi devices, now I'm getting 850-900mbps (on WiFi 6 devices). Well done BrawBand – I hope you go from strength to strength, you deserve it.”
Gail Fyffe
10/10
“Everything was easy from start to installation. It was simple to order. An engineer came the week before to explain what was going to happen. On the day of installation the engineer was friendly and got the job done quickly. I'm very happy with BrawBand. I'm getting the same speeds for half the price I was paying before.”
Customer FCA Notice
We wanted to let you know that we are in the process of cancelling our FCA permissions.
What this means for you?
All services will continue as normal. If you are hiring any equipment with us, ownership of this equipment will pass to you without the need to take any action and without any cost.
